ROD ALLEN: I’m at my local Ace Hardware because they have the knowledge I need and the products to support it.
ACE MANAGER: (sighs) Hello again, Rod. What can we help you with now?
ROD ALLEN: My neighbor Jack’s lawn is, without question, the most beautiful on the block. Mine isn’t. What can I do to…
ACE MANAGER: Excuse me a moment, Rod. Isn’t this like the eighth time you’ve been here in the past week?
ROD ALLEN: That’s right!
ACE MANAGER: And weren’t you here about two hours ago asking me almost the exact same question?
ROD ALLEN: Easy, Big Fella. I just want a nice lawn.
ACE MANAGER: And we’re happy to help. Unfortunately, I just don’t have time to keep answering all of your questions like this. But I’ve hired a new guy that can assist you, if that’s okay.
ROD ALLEN: That idea sounds some kind of smooth.
ACE MANAGER: Right. He even has a baseball background. I think you may know him. Hey! New guy! Come help this customer out while I go check in the new stock.